Request External Pricing for Opportunity is not working as expected
On clicking Request External Pricing, it says "Action Triggered Successfully" but pricing call is not getting trigerred.
SAP Hybris Cloud For Customer
Reproducing the Issue
Go to Sales Workcenter
- Select Opportunities Facet
- Select an opportunity, click on Product and Request External Pricing
- System give you an info. "Action Triggered Successfully"
- Pricing call is not trigerred
Opportunity has a Prospect Account and Prospect Replication Blocking is enabled in Business Configuration scoping
This is the standard system behavior where external pricing will not be trigerred for Prospects Accounts if the Prospect Replication Blocking is enabled in Business Configuration scoping
Cloud for Customer, Opportunity, External Pricing, Action Triggered Successfully, Prospect , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem