2643771 - Entry Open For UserStatusCode Field Not Consistent as Per Code List Restriction. Please Contact Your System Administrator

SAP Knowledge Base Article - Public

2643771 - Entry Open For UserStatusCode Field Not Consistent as Per Code List Restriction. Please Contact Your System Administrator

Symptom

When creating a new Lead ID, the error message 'Entry Open for UserStatusCode field not consistent as per Code List Restriction. Please contact your system administrator.' is triggered.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Leads view.
  3. Select the New button.
  4. Enter a value in all mandatory fields.
  5. Select the Save button.
  6. Error message is triggerd 'Entry Open for UserStatusCode field not consistent as per Code List Restriction. Please contact your system administrator.'

Cause

You have a code list restriction maintained for the Status field in the business object Leads and the Open status has not been selected.

Resolution

  1. Go to the Administrator work center.
  2. Go to the Code List Restriction.
  3. Open the Code List Retriction DEF (DEF represents the Code List Restriction ID).
  4. Select the Edit button.
  5. Select the Open checkbox.
  6. Select the Save button.
  7. You should now be able to create a Lead ID without issue.

Keywords

KBA , lead id , code list restriction , sales , entry open for userstatuscode field not , status , open , LOD-CRM-LM , Lead Management , Problem

Product

SAP Hybris Cloud for Customer all versions