2643722 - How to add / edit / import questions on Question Library - Recruiting Management

SAP Knowledge Base Article - Public

2643722 - How to add / edit / import questions on Question Library - Recruiting Management

Symptom

  • How to grant permission to manage question library
  • How to add new questions to an existing question library
  • How to edit questions to an existing question library
  • How to import a question library

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Resolution

  1. Make sure you have permission to manage the question library.

1.1. Go to Admin Tools> Manage Permission Roles
1-1.png


1.2. Search for and select the permission role to which you will be granting permission to manage question library.
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1.3 Once selected click the "Permission..." button
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1.4 On the left column, search for and select "Manage Question Library". Then on the Right side select the desired permission.
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  1. Adding a Question from Admin Center

2.1. Go to Admin Tools> Question Libraries
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2.2. Select the question library to which you want to add a new question.
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2.3. Type the question under "Create new question" field (A); select which category you want to put this question (B). Once done, click “Create” button.
If you want to create a new category for questions, select “New category”, and when you save it, a window asking you to create a new folder name will pop up.
2-3.png

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  1. Modifying a Question

3.1. Click the newly/Previously created question to modify the question parameters
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3.2. Answer format allows you to make the question as a text or multiple choice.
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3.3. If you create a multiple choice question, you may add the different answer range on the text boxes, as shown on the screenshot. Whenever a new answer option is required, click “Add another answer".
** Remember to select a "Correct Answer", specially if you want to make this a disqualifier/scored question. **
3-3.png

3.4. Save when you are done with the changes.

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  1.  Importing Questions from CSV file.

4.1. Granting permission to import (step 1.1 to 1.4 of this article)

4.1.1. Navigate to Admin Center> Manage Permission Roles.

4.1.2. Select the role you need to enable the Manage Question Library permissions for.

4.1.3. Locate and select Manage Question Library link

4.1.4. Make sure the option "Import New Question Library" is checked.

4.2. Importing Question Library (CSV File)

4.2.1. In Admin Center select  Import Question Library
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4.2.2. Select the file you wish to upload

4.2.3. Name the Library

4.2.4. Select whether this library should be editable

4.2.5. Select the type of encoding the file is saved (Recommended is Unicode (UTF-8))

4.2.6. Click import
4-2-6.png

4.3. Instructions on Question Library columns for CSV File

The Question Library import file must be set up as below*, with no header row (meaning, row 1 should be an actual question you wish to import).

*Sample Question Library file attached  in this KBA

Column  Content Type Details
A Question Type

Only four question types are presently supported :
○ QUESTION_MULTI_CHOICE
○ QUESTION_NUMERIC
○ QUESTION_TEXT
○ QUESTION_RATING

B Category

All questions must be placed in a cate­gory. Either a new or existing category 
can be used. The category value can be any alphanumeric string, preferably 
short.

C Parent Question

This is optional; only use when you in­ tend to set this row up as a child ques­
tion in a set of cascading questions. If used, specify the exact name of a 
question that already exists in the in stance or is defined as a new question 
earlier in the file.

D Name of Question Any alphanumeric string.
E Description of Question Any alphanumeric string.
F Valid Rating Scale ID

The exact name of a rating scale set up in the instance.
Example:
○ Pre-Screen Rating Options

G Anwer Option

Use only for multiple choice questions. Specify a comma-separated list of val­
ues from which the applicant can pick. 
Example:
○ "Yes,No,Maybe So,Probably" (options must be sepparated by comas ena quoted

H Expected Right Answer 

Use for questions that have a right an­ swer. Questions can only have a single 
right answer specified. Specify the right answer’s place in the answer option list. The answer option list counts up from zero.

Multiple Choice Example: 
If the answer  “Maybe” in the prior list is the right an­ swer, then the expected right answer 
would be:
○ 2

Numeric Example:
○ 150

Rating Scale Example: specify the rat­ing scale number that is the right an­swer:
○ 4

I Expected Correct Answer Direction 

For numeric and rating scale questions it is possible to specify that the right answer is “x or higher” or “x or lower”. 

Allowable values, therefore, are:
○ higher
○ lower
These should be lower-case when in­cluded in the import file.

J GUID for the Question

Any alphanumeric value. Spaces and special characters should be avoided.

K

Locale in which this copy of the ques­tion is translated

Any locale enabled in the instance in 
Provisioning > Company Settings 
and Admin Center> Recruiting Languages

Example: en_US

If translated questions are desired, de­fine the question multiple times in the import file, using the same GUID each time but specifying a different locale 
value on each import row.

L Parent Response 

This is optional; only use when you in­tend to set this row up as a child question in a set of cascading questions. If used, specify the answer the appli­
cant needs to give to the parent ques­tion in order to reveal this row as a child 
question.
A child question can only be tied to a single right parent answer. This means 
if multiple parent answers need to re­veal the child question, the child question actually needs to be set up multiple times in the library, once per right pa­rent answer.

See Also

2573342 - Saving Import Files in Unicode (UTF-8) for Question Libraries

2411181 - Types of requisition pre-screen questions and definitions

2080964 - Behavioral Interview Questions Library - Recruiting

2081565 - Screening Questions - Recruiting

Keywords

question library, RCM, new questions, edit question, import question, manage question library, question csv , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors Recruiting all versions

Attachments

Question Library Example.csv