SAP Knowledge Base Article - Public

2643133 - LMS Admin unable to edit user custom columns

Symptom

Admin edits users custom column, when they click Save they receive the following error:

studentVOX.DomainServiceValidator

validationerror.jpg

Environment

  • SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Admin logs into Learning Administration
  2. Clicks on Users
  3. Search for a User and click on the User
  4. Admin then edits a custom column and then Save
  5. Error appears on screen

Cause

This is caused by the Admin missing a workflow in their assigned role.

Resolution

  1. Log into Learning Administration
  2. Click on System Admin>Security>Role Management
  3. Search for the Role assigned to the Admin having the issue
  4. Edit the Role
  5. Select Workflows tab and click 'add one or more from the list'
  6. Add the 'Edit User' workflow to the Admins role under User Management
  7. Apply Changes
  8. The Admin will now be able to edit and save users custom columns.

Keywords

studentVOX.DomainServiceValidator Validation, LMS custom columns, edit, unable, workflow, Edit User , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions