2642899 - Application error when accessing Add New Employee page

SAP Knowledge Base Article - Public

2642899 - Application error when accessing Add New Employee page

Symptom

When you go to add new employee page you get see an application error and after you click in ok you notice that the legal entity field is missing.

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Environment

SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Go to add new employee;
  2. The page loads and the application error happens;

Cause

The field company is missing form the succession datamodel.

Resolution

The field company is required and can't be removed, in order to solve this you need to add the field back on jobInfo you can do this via import or via Manage Business Configuration (BCUI).

To correct it via BCUI please do the following:

  1. Go to manage business configuration
  2. In the left side search for jobInfo and click in it;
  3. In the job info session you need to add the field "company";
  4. Make this field enabled, editable and mandatory;
  5. save it;

Keywords

KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , How To

Product

SAP SuccessFactors HCM Core 1802