2642719 - How to change the VCAL notification body text?

SAP Knowledge Base Article - Public

2642719 - How to change the VCAL notification body text?

Symptom

How to change the VCAL notification body text?

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

The calendar invitation that is triggered when the user is assigned/registered to the scheduled offering is the notification template "SystemEnrollmentNotification", VCAL. The VCAL standard code can be downloaded through the KBA 2458858 - How to revert back a VCAL Template to the default, together with other system enrollment notifications.

The notification template code can be edited/seen following these steps in the LMS admin side: System Admin > Configuration > Notification Templates > Search for the template and access it. E.g.: SystemEnrollmentNotification > Messages > VCAL box.

Cause

In the VCAL code, the line "DESCRIPTION:<ESCAPEFORVCAL value="<&VCAL_DESC>"/>" is the one that brings the data within the invitation body text. This is the syntax tag: <&VCAL_DESC>.

Resolution

It is possible to replace the syntax tag from "<&VCAL_DESC>" to "<&SEG-SUMMARY>". The code line of the VCAL notification template would be like this: DESCRIPTION:<ESCAPEFORVCAL value="<&SEG-SUMMARY>"/>. The title of the VCAL email will remain with the course name and the body text will bring following information:

  • Course Duration
  • Course Schedule
  • Location
  • Instructor 

It is also possible to replace the syntax tag from "<&VCAL_DESC>" to "<&SCHD-DESC>". The code line of the VCAL notification template would be like this: DESCRIPTION:<ESCAPEFORVCAL value="<&SCHD-DESC>"/>. The title and the body text of the VCAL email will have the course name within it.

We recommend you to first perform the tests in your LMS Stage environment, then apply the changes to your LMS Prod. one.

See Also

2536843 - SAP SuccessFactors Learning Notification Customization - User Assistance Documentation link
2549770 - LMS - Can we edit the VCAL on the Item Level?
2560700 - LMS - How can I add a description to VCAL invites?
2330530 - LMS Notifications Knowledge Support and Tips

Keywords

vcal, edit, change, custom, notification, enrollment, scheduled offering , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions