SAP Knowledge Base Article - Public

2642456 - Terminated employee showing as incumbent in a vacant position - Advanced Reporting

Symptom

  • Terminated employee showing as incumbent in a vacant position

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Go to Org Chart
  2. Position Org Chart
  3. Search for the Position
  4. Check that there is no Incumbent
    org.png
  5. Now go to Advanced Reporting and create a new Position report
  6. Filter by the position
  7. Add some fields from Incumbent(s) table, including the employee status
  8. See that the employee status is terminated but it is still showing as incumbent for this position.
    query.png
  9. Go back to Position Org Chart and check the Incumbent History
  10. You will see that the terminated employee is the last incumbent of this position
    history.png

Cause

The incumbent table pulls information from the EC Job Information table, which just searches for users who have this position listed in their last record.

Resolution

It is expected that an user who was the incumbent of a position and was then terminated, leave the position vacant.

However in Job Information although terminated, the user has the position maintained in the last record. Therefore, even if the position is vacant, the Incumbent information will be displayed.

See Also

2261877 - Duplicate Records and Cancelled Position shown in Position table - Advanced Reporting

Keywords

Terminated employee showing as incumbent in a vacant position Advanced Reporting report inactive user , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , How To

Product

SAP SuccessFactors Workforce Analytics all versions