SAP Knowledge Base Article - Public

2642409 - How to update LMS users through the import tool.

Symptom

Admin wants to update  multiple users.

Environment

SuccessFactors Learning Management System

Resolution

Admins can update users information through the import data tool by following the bellow steps:

Downloading the import data template

  1. Navigate to Admin > Tools > Import data;
  2. Select action Download template;
  3. Select record type User;
  4. Hit submit

Fill the template according to your needs, observing the instructions and that there are required fields, and save it on your local system.

Importing the filled template:

  1. Navigate to Admin > Tools > Import data;
  2. Select action Import Data;
  3. Select record type User;
  4. Select import Option update;
  5. Browse on your local system to the file you have saved after filling the template;
  6. Submit;

Notes:

We recommend making a test with few users to make sure that you get the desired results.

You can download the users IDs and other required information to fill the template from LMS, by performing an user search (Users>Users) and clicking on Download Search Results.

Keywords

LMS, SAP, IMPORT, UPDATE, USERS, import data, admin, tools, update email , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions