Symptom
User received Learning Expiration Notification for a course that is not in the learning plan
Environment
SAP Successfactors Learning Management System (LMS)
Cause
The email address who received the notification might be assigned to another user, and that other user has the course in his learning plan.
Resolution
Remove the email address from the user record of the incorrect person.
Keywords
Learning Expiration Notification, expired, email, mail, notification, soon, complete, email address , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , SuccessFactors Learning , Problem
Product
SAP SuccessFactors Learning all versions