SAP Knowledge Base Article - Public

2642342 - The showMobileReadinessIndicators configuration CATALOG appears not be working

Symptom

The showMobileReadinessIndicators configuration is not honoring within the catalog Search 3.0 page

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Within LMS Admin, navigate to System Admin > Configuration > System Configuration
  2. Click the Edit icon next the CATALOG and find label showMobileReadinessIndicators and set to "false"
  3. Now as a User, if within BizX then click on Home dropdown and select Learning.
  4. Click Browse all courses in the Find Learning tile in Catalog.
  5. Click Online in the Category filter.
  6. You will find that "Mobile Accessible online" still there despite setting it to "false"

Cause

catalog Search 3.0

1) showMobileReadinessIndicators=true

When admin enable the configuration then its working as expected and showing the label "Mobile Accessible online"  on user catalog Search page.

2) showMobileReadinessIndicators=false

But in case of disable, its ignoring the conditional check and showing the label "Mobile Accessible online" on user catalog Search page. this acts like a enable configuration.

catalog Search 2.0

1) showMobileReadinessIndicators=true

When admin enable the configuration then its showing the "Mobile Accessible online" image on the user catalog Search page.

2) showMobileReadinessIndicators=false

When admin disable the configuration , its NOT showing the "Mobile Accessible online" image on user catalog Search page.

Resolution

This is the intended behavior with Catalog 3.0 and that this configuration is relevant only for Catalog 2.0.

Expected behaviour

See Also

2401399 - How to enable/disable catalog 3.0 in LMS?

2291535 - Success Factors Course Catalog not displaying any courses when searching-LMS

2191486 - Catalog Search User Primary & Secondary Language select - LMS

2564461 - The Tier 'Sort By' option within the Catalog search

2469948 - LMS: "Browse all courses" not showing the items even though user is part of catalog.

Keywords

catalog; Mobile Accessible online; Catalog 3.0; Catalog 2.0; showMobileReadinessIndicators , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning all versions