2642238 - The Account Team Members Cannot be Edited in The Overview Tab of an Account

SAP Knowledge Base Article - Public

2642238 - The Account Team Members Cannot be Edited in The Overview Tab of an Account

Symptom

The Account Team members cannot be edited in the Overview tab of the Account TI.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open any Account ID.
  4. Open the Overview tab.
  5. Select the Edit button.
  6. The Account Team member are not editable.

Cause

This is the expected system behaviour.

Resolution

The Account Team members can be edited within the Account Team tab of the Account TI.

Keywords

KBA , account team , customers , overview , member , edit , LOD-CRM-ACC , Account , Problem

Product

SAP Hybris Cloud for Customer all versions