2642065 - The Direction Field is Not Available as a Code to Restrict for The Activities Business Object

SAP Knowledge Base Article - Public

2642065 - The Direction Field is Not Available as a Code to Restrict for The Activities Business Object

Symptom

The Direction field is not available to add as a Code to Restrict for the Activities Business Object.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Code list restriction section and open it.
  3. Select the New button.
  4. In the Business Object field select Activities.
  5. Open the drop down in the Code to Restrict field.
  6. The field Direction is not available for selection.

Cause

This is a new requirement to support defaulting of Phone Call direction through Code List Restrictions.

Resolution

Product Management have added to the product backlog for consideration in an upcoming release.

Keywords

Phone Call,  direction, Code List Restrictions, Activities , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808