2641944 - Comment For Time Sheet Workflow Decline Is Not Visible If Time Sheet Is Resubmitted

SAP Knowledge Base Article - Public

2641944 - Comment For Time Sheet Workflow Decline Is Not Visible If Time Sheet Is Resubmitted

Symptom

When the approver declined a Time Sheet submission, a comment is entered. When the user resubmits the Time Sheet, the comment is not visible in the workflow.

Environment

Successfactors - Employee Central Time Sheet.

Reproducing the Issue

  • Employee submits Time Sheet (say for April 23 to April 29) which triggered a workflow request.
  • Manager posted comments and declined the workflow request.
  • Employee made modiciation to the Time Sheet and resubmitted it.
  • Manager cannot see the previous comments which was entered while declining the workflow request.

Resolution

  • This is expected behaviour currently.
  • When the workflow request is declined, this specific workflow instance is gone and the Time Sheet goes into status 'Declined by Approver'. On resubmitting the Time Sheet a new workflow is created due to which the prevoius comments will not be visible.

Keywords

Time sheet Workflow Comments , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core all versions