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SAP Knowledge Base Article - PreviewSymptom
Ticket detail view is displayed instead of the ticket quick create when creating a new ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket, Detail View, Quick Create, Service, Service Request, Service Ticket, Tickets, Create Tickets in Detail View, Ticket Configuration, Create, New, , KBA , ticket , quick create , detail view , LOD-CRM-SRP , Service Request Processing , Problem
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