2641791 - Articulate Rise Quizzes do not show up in the SCORM Exam Detail system report

SAP Knowledge Base Article - Public

2641791 - Articulate Rise Quizzes do not show up in the SCORM Exam Detail system report

Symptom

Articulate Rise Quiz details do not show up in the SCORM Exam Detail system report

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Users complete quizzes authored in Articulate Rise
    • Rise quiz details and results should return the same as SCORM
  2. Admin runs the LMS Admin > Reports > SCORM Exam Detail report
  3. No results are returned

Cause

  • This is a limitation with Rise as Rise does not yet support tracking data element cmi.interaction
  • The SCORM Exam Detail report queries the pa_cbt_sco_interaction where cmi.interaction information is stored
  • If the quiz does not return cmi.interaction, there is no data for the report to return

Resolution

  • Since completion results are still returned, another Exam report can be used.  Please see KBA 2369552 for Exam Reporting options
  • Another option is to use a quiz author that supports cmi.interaction for tracking
  • Consider creating an Enhancement Request with Articulate to request cmi.interaction support for Rise

Keywords

SF SuccessFactors Learning Articulate Rise cmi.interaction interaction Exam SCORM detail report rpt rep blank no data missing result empty , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions