SAP Knowledge Base Article - Public

2641681 - Document Generation for Inactive Employee


In SuccessFactors 1805 release, the customers can generate a "Document Generation" for Inactive users.


  • SuccessFactors HCM Suite - 1805+
  • Employee Central
  • Document Generation

Reproducing the Issue

  1. Go to Admin Center
  2. Select the 'Document Generation - Generate Document' tool
  3. Option added for 'Include Inactive Users'
  4. Now inactive users can be selected within the 'User' search


As part of the 1805 Release, both Active and Inactive users can be searched in the Generate Document tool via Admin Center

Please Note: If generating a document for an Inactive user, the 'Download' option must be used. The option for 'Generate and Email' is only enabled for Active users - it will be disabled if an Inactive user is selected.


ECT-51280, ECT-105259, Doc Generation, EC, inactive, Download, Generate and Email , KBA , LOD-SF-EC-DOC , Document Generation , How To


SAP SuccessFactors HCM Core 1805