SAP Knowledge Base Article - Public

2641531 - Unable to run ad-hoc reports and Download (CSV), Export in Report Center post 1805 release

Symptom

We are observing a change in behavior post b1805 deployment while exporting the Ad Hoc report through ‘Report Center’. The new behavior is, on exporting the report in CSV format (Download CSV) or PDF/PPT/Excel (Export) the iFrame closes immediately and the user is pushed to the report listing page. There is no loading bar or notification that the report is being executed. If the user stays in same page, the report is downloaded or it is getting terminated.

Environment

Report Center, Exports

Reproducing the Issue

Step 1: Go to Report Centre.

Step 2: Select an ad-hoc report and select Run.

Step 3: On the "Execute" screen, select either Download (CSV) or Export.

Step 4: You are returned to the Report Centre screen and no report is produced.

Cause

This is expected behaviour from B1805, We changed the behaviour in B1805

While downloading the result we never show loading bar before and after this change till it download the result file. Please note that the behaviour is same when ReportCenter is enabled or disabled (We don’t show loading bar until we download the result – We have loading bar for some time until we close the run dialog but not until the file gets downloaded)

Resolution

What was existing behaviour before 1805 release

  • Click on Export/Download csv option and Generate report
  • It stays in the same page and download the report result and there is no loading bar until the result file downloaded

 

What is the current behaviour after 1805 release

  • Click on Export/Download csv option and Generate report
  • It return back to Report listing page and download the report result and there is no loading bar until the result file downloaded

 

We have future plan to improve this by adding a toast or notification so the end user knows their action has been acknowledged however currently this is an expected behavior.

See Also

AYT-15730

Keywords

Report Center, Exports , KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Core 1802