2640788 - b1802: Incorrect Event Reason Set on LOA Job Information records for Leave of Absence Imports

SAP Knowledge Base Article - Public

2640788 - b1802: Incorrect Event Reason Set on LOA Job Information records for Leave of Absence Imports

Symptom

Event Reason set in corresponding leave of absence job information record after LOA import is incorrect / overwritten by another event reason instead of LOA event reasons (plan/return to work) defined on Time Type

Environment

  • SAP SuccessFactors Employee Central 2.0
  • SAP SuccessFactors Employee Central Time Off
  • v12 / People Profile (PP3)

Reproducing the Issue

1. Go to Admin Center > Import and Export Data then import Employee Time.

LOAImportFile_SalesDemo.png

ImportSettings.png

2. Go to employee's job information history and check the event reason of leave of absence records. Note that Event Reason for Start / Return to Work job information record may not match that of event reason defined on Time Type configuration.

LOARecord1.png

LOARecord2.png

Cause

This is a currently known issue which is actively being investigated by Engineering Team. Details will be provided here as soon as details regarding the fix becomes available.

Resolution

A code fix would be rolled out in b1808 release. There is a patch scheduled on 19th May, 2018 for instances in b1805.

In the interim, workaround is to import LOA record in a way that import file does not have more than one LOA record per employee.

Keywords

Leave of Absence, Incorrect Event Reason, Event Reason, Plan, Return to Work, Job Information, Import, LOA, Time Off for LOA, Service Layer, ECT-98250 , KBA , servicelayer , LOD-SF-EC-TIM , Time-Off , LOD-SF-EC-JOB , Job Information & Propagation XML , Problem

Product

SAP SuccessFactors HCM Core 1802