SAP Knowledge Base Article - Public

2640768 - Error :Deletion Of Sales Area Not Allowed In Active ERP Exchange


When deleting the Sales Data in the C4C Account which is already being replicated to ERP/S4, you get the error

"Deletion of Sales Area not allowed in active ERP exchange"


SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Go to Customers Facet
  2. Open any Account which is already being replicated to ERP/S4
  3. Go to Sales Data
  4. Select the Sales Data and click on delete


For accounts exchanged with ERP, sales data can't be deleted in C4C because this is also not possible in ERP , S/4.


This is standard system behavior.


SAP Hybris Cloud For Customer, ERP Integration, Sales Data Deletion , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem


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