When connecting to the Recruiting Dashboard from the standalone link (for example https://clients12.jobs2web.com) the user can see duplicate entries for their site in the portal selection tool.
- SAP SuccessFactors Recruiting Marketing
- Recruiting Dashboard
Reproducing the Issue
- Open Recruiting Dashboard standalone link (for example https://clients12.jobs2web.com)
- Log in using credentials
- The portal selector appears (in the case of a site manager for several customer sites there would be several entries)
- Duplicate entries with the same site names appear in the list
Duplicate users exist in the system. A system user (site manager) and an admin user (synched from bizx) using the same e-mail address.
Note this will also cause SSO errors when attempting to access the dashboard from bizx. (see article in See also section)
The bizx user's e-mail address must be edited so it is different from that of the system user (site manager).
Once the user is synched via the daily recruiter sync, the e-mail address will be unique and the behavior will be corrected.
Rdash access issues, duplicate sites, multiple sites , KBA , LOD-SF-RMK , Recruiting Marketing , Problem