SAP Knowledge Base Article - Public

2639912 - Data subject information does not show configured fields

Symptom

When you try to find a configured custom field in Data subject information report, system does not display this field.

Environment

Employee Central: Data subject Inforamtion

Cause

Data subject information report use Odata API and fetch all data using API. It might have happend that your configured field has not been updated in Odata API.

Resolution

To Resolve this issue, go to Admin Center-> OData API Metadata Refresh And Export -> Refresh the OData as shown below. If you do not find this option, provide sufficient permission based on KBA 2171588 - SuccessFactors: OData API Metadata Refresh and Export.

 

ODATA API Refresh.png

See Also

2171588 - SuccessFactors: OData API Metadata Refresh and Export.

Keywords

Data Subject Information Field Not Apearing in Data subject information GDPR   , KBA , LOD-SF-EC-PER , Person Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SUCCESSFACTORS BIZX CORE 1808 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508