SAP Knowledge Base Article - Public

2639776 - Substitution not triggering for retraining

Symptom

After completing a item that is a substitue for a retraining, The inital retraining is complete, however when the retrianing comes back up, it does not auto-complete.

Environment

SAP Learning Management System

Cause

This is currently expected behavior. The two ways a Substitution will complete is when a item is added to the learning plan and the substitution is competed in Learning history or if both items are assigned and the substitute completed. Retraining does not reassign courses once it is orginally assigned. Since it is not reassinged, or added to the learning plan when retraining is due, the item will not completed.

Resolution

Working as intended.

Keywords

KBA , LOD-SF-LMS-ITE , LMS Items , Product Enhancement

Product

SAP SuccessFactors HCM Core 1802