SAP Knowledge Base Article - Public

2639698 - Data Retention Activity on Corporate Accounts is not Available

Symptom

You have a requirement to enable Data Retention for Corporate Accounts but you are not able to find any fine tuning activity in Business Configuration

Environment

Business ByDesign

Cause

The Data Privacy and Protection functionalities are provided for deleting, blocking and disclosing data of natural persons in the system

Resolution

Corporate Account is an organization and not a natural person, we have not included the retention period and deletion functionality.
We have retention periods and deletion functionality for contact persons which are natural persons of the Corporate Account

Keywords

KBA , data retention for corporate accounts , AP-RC-ILM , Information Lifecycle Management , Problem

Product

SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1805