The Image in the header and footer of a job requisition does not show in either the Internal or external posting preview. It shows correctly when the job requisition has been posted.
SAP SuccessFactiors Recruiting Management
Reproducing the Issue
- Go to the Job Requisition detail page.
- Click either the Internal or External Posting Preview in the top right of the screen. The image in the Header/Footer is missing.
The image is not hosted by SuccessFactors on the SFTP servers.
Currently SuccessFactors only support images hosted on the SFTP servers. Images not hosted on the SFTP servers may work sometimes but it has been known to cause strange behavior.
Please create a ticket with Cloud Product Support requesting to upload the image to the SFTP server. Please provide the following when creating the ticket:
Attach the images you need to upload
KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem