SAP Knowledge Base Article - Public

2639108 - Types of SAP Jam administrators

Symptom

What are the types of SAP Jam administrators?

Environment

SAP Jam Collaboration

Resolution

Company administrators

  • Full access to everything in Admin section;
  • Can access every group in Jam;
  • Greatest power to change the look, feel and functions in Jam.

Support administrators

  • Have access to a subset of the functionality available to a Company Administrator;
  • The role was established to provide Company Administrators with relief of their workload by giving Support Administrators access to many of the day-to-day duties of SAP Jam administration.

Group administrators

  • Regular users who created a group/invited to be a group Admin;
  • Have special privileges within the groups that they administer, but those privileges do not extend beyond those groups.

Area administrators

  • Have access to a specific group that sets an area of their control, and all of the groups that are subsequently created in that area; 
  • As with support administrators, delegated administrators have access to a subset of the functionality available to a company administrator.

Page content administrators

  • Can be subject matter experts for an area or company. They can manage the contentand design of custom home pages. This responsibility can be delegated to these experts by company administrators who do not have time to manage various home pages or the domain knowledge to manage specific content that is otherwise well known to others. 

See Also

Administrator types access

Keywords

Type, admin, administrator, JAM, admins, company admin, support admin, area admin, group admin, page content admin , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-ADM , Administrator Access Request , How To

Product

SAP Jam Collaboration all versions