2639081 - Error message: Serial Numbers are not allowed for product XYZ

SAP Knowledge Base Article - Public

2639081 - Error message: Serial Numbers are not allowed for product XYZ

Symptom

Error Message: Serial Numbers are not allowed for product XYZ when creating Outbound Delivery from Third Party Request

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Third-Party Logistics work center.
  2. Go to Third Party Request view.
  3. Show all and search Third Party Request ABC (ABC stands for the Third Party Request ID).
  4. Click New Outbound Delivery.
  5. Go to line items tab.
  6. In the serial number sub-tab, Enter serial number OPQ (OPQ stands for the serial number).
  7. Click Check consistency
  8. Error message: Serial Numbers are not allowed for product XYZ (XYZ stands for the product ID).

Cause

Serial Number Profile of product XYZ is Mandatory on Transfer to/from Customers. This will ensure Serial number in case of outbound /inbound deliveries where customer is involved. In the current example Third Party Request : ABC is a Stock transfer request hence preferred profile shall be: Mandatory on Transfer to/from Customers, Suppliers and Sites.

Resolution

  1. Go to Product Data work center.
  2. Go to Materials view.
  3. Show all and search Product XYZ.
  4. Click Edit.
  5. Click View All.
  6. In the General Tab, select Serial Number Profile as 'Mandatory on Transfer to/from Customers, Suppliers and Sites'.
  7. Click Save.

Keywords

3PL request, 3PL Outbound Delivery, Serial Number , KBA , AP-ODP , Outbound Delivery Processing , How To

Product

SAP Business ByDesign all versions