SAP Knowledge Base Article - Public

2638909 - Wrong Party Role Determination While Creating Sales Order

Symptom

System not considering the correct Invoicing/Sales Unit as per the Work Distribution Rule.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Select New Sales Order.
  3. Enter the required details.
  4. System is not selecting the Party Roles as per the Work Distribution Rule.

Cause

The Invoicing/Sales Unit ID is maintained as numeric value, currently system does not handle numeric Unit ID values as expected.

Resolution

Handling of numeric Unit ID values in the work distribution rule should be available in a higher release.

Workaround: You can add the values manually while creating sales order.

Keywords

Wrong Sales Unit; Wrong invoicing unit, Work Distribution rule not working; , KBA , wrong sales unit , wrong invoicing unit , work distribution rule not working , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805