SAP Knowledge Base Article - Public

2638700 - Start Personalization Option Missing

Symptom

You are unable to find 'Start Personalization' option in the User menu.

Environment

SAP Business Bydesign

SAP Cloud for Customer

Reproducing the Issue

  1. Log into the system
  2. Click on the User menu icon
  3. 'Start Personalization' is missing

Cause

This is because the option to Personalize is disabled in the Company Settings.

Resolution

To resolve the issue follow the below mentioned steps:

  1. Click on the User menu icon
  2. Go to the Settings
  3. Navigate to the Company Settings
  4. Disable the setting 'Disable User Personalization Feature'

Keywords

Start Personalization, Missing, Company Setting , KBA , personalization button , adapt , AP-RC-UIF-RT , UI Framework Runtime , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions