SAP Knowledge Base Article - Public

2638476 - The Contact ID Field is Not Available to Add to the Members Tab of a Target Group

Symptom

The Contact ID field is not available to add to the Members tab of a Target Group.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales Campaign work center.
  2. Go to the Target Groups view.
  3. Open any Target Group ID.
  4. Go to the Members tab.
  5. Select Adapt--->Edit Master layout.
  6. Hover over one of the fields in the Members table.
  7. Select the Add Fields icon.
  8. The Contact ID field is not available to add.

Cause

Adding this field to the Members tab of a Target Group Members tab is currently not supported.

Resolution

This has been added as an Idea on the Customer Influence site.

Request ID: 138201

Keywords

KBA , sales campaign , contact id , members , target group , LOD-CRM-MKT-TG , Target Groups , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808