2638457 - How to update a label with a blank value

SAP Knowledge Base Article - Public

2638457 - How to update a label with a blank value

Symptom

In the SAP SuccessFactors LMS system you want to have a blank Label value. When clearing the Label field and clicking Save you get the error -

Validation Error

You must correct the following error(s) before proceeding:

  • Label Value is required

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  • Access the LMS Administration and click - References -> Geography -> Labels.
  • Choose the Label you want to blank.
  • Access the Label and click Locales. Choose the Locale you want to have blank, remove the text and save. Error appears.

Cause

Label cannot be saved with a blank value.

Resolution

As a workaround the string -   can be used. This will change the Label to a blank space.

Blank space.PNG

Point of note - The blanking of a Label should be fully tested in the LMS instance. A Label can be used in many places in the instance.

Keywords

Label Id; Label Value; Label Type; Active Locale ID; Update label , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , How To

Product

SAP SuccessFactors Learning all versions