SAP Knowledge Base Article - Public

2638438 - Error Appears When User Changes Ship-To Location in an Ordered Purchase Order

Symptom

You have sent purchase order document and received an acknowledgement from the supplier. Now user want to change the Site or Ship-To location for this order and system shows an error message

Error:
Item 1: Ship-to location not valid for receiving site
Item 1: Ship-to location not assigned to receiving site
Determination of tax code failed

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Items tab and select sub tab Delivery
  5. Change Ship-To details and error message appears

Cause

Once the purchase order is sent to your supplier the system will not allow you to change the Site to which the product should be delivered. The Ship-To location can be changed incase if a site have multiple Ship-To locations under it. The reason why system does not allow the change because once the purchase order is sent to your supplier, the system will update and create various planning objects related to the site. If you change the site for an already sent line item to supplier planning related inconsistencies might occur. This will impact your product planning details the MRP and your ATP as well

Resolution

You can copy the line item for which you have to change the Site for and change the Ship-To location for the new copied line item. You can cancel the older line item and send the update of changed purchase order to your supplier. This will help update your planning side with the correct information related to the change in Site as well

Keywords

Ship-to location not assigned to receiving site,Ship-to location not valid for receiving site , KBA , ship-to location not valid for receving , ship-to location not assigned to receivi , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign 1805 ; SAP Business ByDesign 1808