Customer Reported regarding DATA PURGE feature of GDPR is not working.
Customer had enabled all the pre-requisite and features necessary for Data Purge. But Irrespective of other modules, Onboarding Data Purge is not working.
Every time when we try to purge data of Onboardees in our test system-it fails( which could be seen under Maintenance Monitor).
Applicable To All DataCenter
- Onboarding Data Purge
Below Pre-Requisites should be done in a instance in order to make Onboarding Data Purge work:
1.Admin centre-upgrade centre--optional upgrades--upgrade DRTM Onboarding.
2.In RBP-Manage data purge--create data purge request ,DRTM and approve DRTM,data purge permission.
3.In RBP-Data Retention Management--DRTM master data and DRTM Onboardign candidate info=All permissions should be provided.
4.Purge can be done via country(admin centre--manage data--country and choose your country).if you edit the country by default Data Retention Enabled wil be NO for this country.
Please make the Data Retention Enabled=Yes for particular country so that you can purge candidates in that country.
5.In admin centre--manage data--DRTM onboarding candidate info and choose onboaridng candidateinfo in second drop down.List of countries will display and you can set retention period of candidates to be deleted.
6.Admin centre--data retention management--create a new purge request for onboarding module.
7.In approved requests--click on criteria and check whether purge is success.
8.Now navigate to admin centre-manage data--check OCI object of candidate and it will be deleted.
1.In superadmin--from i9 company level--check your onboarding process is associated to which level.
2.Please go to that level in ref files-corporate structure and check what is country name maintained for that level.
3.Data retention management should be yes for that country .
- Onboarding data Purge.