SAP Knowledge Base Article - Public

2637947 - Rotating banner height change isn't changed

Symptom

  • Rotating banner height change isn't changed
  • Some rotating banners are not responsive
  • Banner images are no longer aligned

Environment

SAP Jam

Resolution

This is likely because your company has bad rotating banner model that is not compatible with newer rotating banner model after 1802 release. However there's an easy way to re-sync model and it has to be done by some admin who has access to edit homepage. This needs to be performed just one time.

Please try followings steps :
1) In homepage edit mode, change the size of column/width of banner by dragging the widget
2) Change the width back as you desire.
3) Adjust height if necessary
4) Save the homepage

If it doesn't work out the other way is to basically removing the widget and re-creating the rotating banner widget.

Keywords

 Rotating Banner Misaligned rotating banner widget image , KBA , LOD-SF-JAM-CNT , Content & File Sharing/Upload , Problem

Product

SAP Jam Collaboration all versions