SAP Knowledge Base Article - Public

2637802 - Query Still Shown after Disabling

Symptom

You have clicked on disable option for a query. But query still show up.

Reproducing the Issue

  1. Go to Customer work center (as an example).
  2. Click on Accounts view.
  3. Click on Show Advanced filter.
  4. Click on Organize Queries.
  5. Disable All query as shown below.

CD1.PNG

 After apply, you still see this query in drop-down.

Cause

When you Disable any query, it will not be removed from drop-down. But when queries which are disabled, system will ensure that query is executed only after clicking on hyperlink.

CD2.PNG

Resolution

If you want to remove specific query, follow below steps:

  1. Go to Customer work center (as an example).
  2. Click on Accounts view.
  3. Click on Show Advanced filter.
  4. Click on Organize Queries.
  5. Check Remove option for the query which you want to remove.
  6. Apply.

Note: If it is standard queries Eg: All , My Accounts, My Team's Accounts etc, you can only remove in adaptation as mentioned below:

  1. Go to Customer work center (as an example).
  2. Click on Accounts view.
  3. Click Adapt -> Edit Master Layout.
  4. Click on Show Advanced filer.
  5. Click on Organize Queries.
  6. Check Remove  option for the query which you want to remove.
  7. Apply

Keywords

Disable query, Query not removed, Remove Query, Execute Query, Organize Query, Queries still shown, Queries not removed , KBA , query not removed , disable queries , disable query , remove query , organize queries , default set , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808