SAP Knowledge Base Article - Public

2637544 - LinkedIn Middleware Integration

Symptom

Customer is not able to post their Jobs on LinkedIn.

Reproducing the Issue

Customers are not able to post their jobs to LinkedIn

Cause

In May 2018 - LinkedIn is sunsetting their standalone LinkedIn referrals product.

As a result , Successfactor LinkedIn Middleware Integration will no longer be able to display LinkedIn referral Information in customer's instance.

In addition, LinkedIn is no longer offering LinkedIn Recruiter Past application Spotlight functionality as a standalone feature, so it will not be possible to access this via LinkedIn middleware integration.

Resolution

Succesfactor is recommending that new customer donot turn on the LinkedIn Middleware integration.

If the customers are already using it, they should turn it off in the admin center by selecting the LinkedIn integration settings, unchecking the box and choosing save.

Customers who are using LinkedIn can get more information by contacting LinkedIn.

The same has been communicated to our customers during the ‘Release Information Webinar’ for release Q1 (1802) and will again repeat this information in the upcoming Q2 RIW.

See Also

LinkedIn.GIF

Keywords

KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions