2637507 - Approval Chain operator details are missing from audit trail for approved Requisition

SAP Knowledge Base Article - Public

2637507 - Approval Chain operator details are missing from audit trail for approved Requisition

Symptom

There are 7 operators in the Route Map.

Everyone has approved the requisition.

After requisition approval - Customer removes two of the operators from the requisition.

If we check the Audit trail of the requisition - Under Route map - It shows only 5 operators.

Reproducing the Issue

Create a requisition where the requisition template is associated to a Route map.

Approve the requisition proxying all the operators.

Once the requisition is approved - Verify the route map section of the audit trail.

Remove 1-2 operators from the requisition.

Verify the route map section of the audit trail.

Cause

The audit trail always updates the latest information from the requisition regardless of the information that the operators have approved the requisition.

Resolution

The audit trail always updates the latest information from the requisition and under route map it will only show the currently associated operatos in the requisition.

Keywords

KBA , LOD-SF-RCM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Recruiting all versions