SAP Knowledge Base Article - Public

2636813 - Error: 'Creating Data Not Possible Creation Disabled', Sales Order Replication ERP To C4C

Symptom

Sales Order Replication from ERP to C4C fails in C4C with error in Web Service Message Monitoring "Creating data not possible; creation disabled"

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Go to Administrator Workcenter
  2. Go to Web Service Message Monitoring
  3. Open the message with error "Creating data not possible; creation disabled"

Cause

This is happening because one of the item in the Sales Order is a text item which is provided with a text type, is having schedule lines and price data maintained

Resolution

If the item shall be a text item, all product, schedule lines and price data should be removed.

Keywords

Sales Order Replication, ERP, Creation Disabled, Text Type , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Sales 3.0 ; SAP HYBRIS C4C ADDINS 1705 ; SAP HYBRIS C4C ADDINS 1802 ; SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0