SAP Knowledge Base Article - Public

2636635 - An application error occurred when saving background block - Employee Profile

Symptom

  • An application error occurred when saving background block.
  • An application error occurred. Check the console log for more details.

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to: Employee Profile
  2. Go to background block
  3. Edit or Add a record
  4. Fill the required fields
  5. Save

EP.png

Cause

There are fields required and hidden at same time.

FieldConf.png

Resolution

In case the field is required, it cannot be hidden, only can be hidden if not required. Amend those fields via Manage Business Configuration or Succession Data Model.

  1. Go to: Manage Business Configuration
  2. Click: Employee Profile
  3. Click: Background Elements
  4. Click in the target Background Element
  5. Click in "Details" of field
  6. Amend the field
  7. Save

Keywords

  • An application error occurred when saving background block
  • Application error
  • Background block
  • Field
  • Required
  • Hidden
, KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions