SAP Knowledge Base Article - Public

2635947 - Data Source Opportunity History is Missing Opportunities

Symptom

When previewing the data source Opportunity History (CODOPPHHB) or a report based on it, you notice that some specific opportunities are missing.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Business Analytics work center, view Design Data Sources.
  2. Search for Opportunity History
  3. Click on Preview
  4. Search for some specific opportunities.

They are not shown in this data source. Alternatively, you can execute a report that uses this data source to reproduce the scenario.

Cause

The respective opportunities are inconsistent. This data source only shows consistent opportunities.

The same applies to the data source Opportunity History Snapshot (CRMOPPHHB).

Resolution

This is the correct behaviour. Please correct the opportunities in the Sales work center:

  1. Go to the Sales work center, view Opportunities.
  2. Search for the respective opportunity.
  3. Click on Edit.

You receive an error on viewing the opportunity which shows that it is not consistent. Please correct the error to display the opportunity in the mentioned data sources. You can also add the consistency status to the opportunity list

Keywords

CRMOPPHHB, Opportunity History Snapshot, Opportunity Missing, opportunity report , KBA , LOD-LE-OPP-ANA , Opportunity Analytics , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins all versions