2635468 - Outbound Delivery Can Still be Canceled When Customer Invoice is Released

SAP Knowledge Base Article - Public

2635468 - Outbound Delivery Can Still be Canceled When Customer Invoice is Released

Symptom

You can still cancel or revert released Outbound Delivery when follow-up documents like Customer Invoice is released.

Environment

Business ByDesign all versions.

Cause

This occurs because there is no check from Outbound Delivery side to confirm the existence of a Customer Invoice.

Resolution

This is system's current design.

You can cancel/revert an Outbound Delivery even if a Customer Invoice is already created or released.

The same happens to all documents in the system. For instance, you can cancel a Sales Order even if there is already an Outbound Delivery linked to it.

Keywords

Cancel Outbound Delivery, Customer Invoice, consistency check , KBA , AP-XCI , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions