SAP Knowledge Base Article - Public

2635444 - Cannot read property 'metadata' of undefined in SAP Analytics Cloud Live connections to Universes


After configuring correctly BOE Live Data to BI Platform, you create a new model and the modeler never finish. The dots keep progressing but you don't get any error message.

If you open Chrome Developer tools, you see an error:

Uncaught (in promise) TypeError: Cannot read property 'metadata' of undefined

In the Tomcat where you deployed the servlet, you can see the following error:

Universe 'eFashion.unx' contains unsupported contexts.$UniverseWithContextsException: Universe 'eFashion.unx' contains unsupported contexts.


  • SAP Analytics Cloud 2018.06


This is a known issue. Development is currently testing a solution.


This behaviour is planned to be resolved in the near future. This KBA will be archived when the issue is solved.


Review Tomcat logs to verify why the Universe is not supported. You may get relevant information about the limitation: contexts not supported, etc.

See Also

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SAP Analytics Cloud 1.0