SAP Knowledge Base Article - Public

2634646 - Home page - To Do Tile - Finish your profile shows error message

Symptom

For some users, when Clicking on the "Finish Your Profile" link in Home Page, an application error is displayed.

Environment

  • SuccessFactors People Profile
  • SuccessFactors Home Page

Reproducing the Issue

On your home page, click on "Finish your profile", as displayed below:

profile.PNG

You will be taken to a screen where the following application error is displayed:

application error.png

Cause

This is usually caused by some dirty data on the database.

Resolution

This needs to be cleaned by our opperations team, so a support incident will be required. When creating the incident please provide your company ID from the instance in which the issue happens, as well as the UserID for the affected user.

Keywords

Finish your profile, Profile Error, HomePage, People Profile , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions