2633584 - OCN content behavior related to Object details

SAP Knowledge Base Article - Public

2633584 - OCN content behavior related to Object details

Symptom

Need to understand why Open Content Network (OCN) or MOOC courses completed object details are missing

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. User takes and completes an OCN course.
  2. Admin clicks on completed items for user and selects Object Details for the OCN item.
  3. Only details provided are launch times and date, and no other details e.g. finished or score are provided

Cause

OCN course completion only provides completion data at the item level and the only object details provided are whatever is captured based on LMS functions such as launch data.

Resolution

This is by design and functioning as intended and using non-standard OCN implementations or OCN setups using non-browser based launch methods may provide other results or data.

See Also

OCN Implementation Help Guide: https://help.sap.com/viewer/9d4c9e0d04304afdbe8f1b4480d71403/latest/en-US/82872192b0c84e1b8e6408c5dcf41bd2.html

Keywords

SF LMS Learning Harvard Manage Mentor HarvardMM ManageMentor Coursera Lynda.com Lynda Open Sesame OpenSesame OpenHPI Udacity EdX , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1802