2633501 - Blocked Business Partner is Still Visible in Open Tasks From Compensation Work Center

SAP Knowledge Base Article - Public

2633501 - Blocked Business Partner is Still Visible in Open Tasks From Compensation Work Center

Symptom

You blocked a Business Partner in Business Partner Data Removal view from Data Protection and Privacy work center, but you noticed that the blocked Business Partner is still visible, while searching for Open Tasks in the Work view from Compensation work center.

Environment

SAP Business ByDesign 1802 and higher.

Reproducing the Issue

  1. Go to the Compensation work center, in Work view.
  2. Search for the Employee name, filtering for 'Open Tasks'.
  3. See open tasks listed with the Employee name.

Cause

In this scenario, the Work view is showing data, since a Business Task Management (BTM) task was created before the employee was blocked. The system does not prevent any BTM tasks from getting displayed in UI. However, if you try to click on the Employee name to access its master data, you will receive the following message:

"The data of the selected business partner cannot be displayed anymore for data privacy reasons. It might be that the data is blocked for usage, depersonalized or deleted. Please approach your data privacy team."

Resolution

This is the expected system behavior.

Keywords

data protection and privacy, business partner data removal, compensation work center, work view, open tasks, business task management, BTM task, blocked employee , KBA , SRD-HR-CMS , Compensation , Problem

Product

SAP Business ByDesign all versions