2633075 - I9 US Form, Manager Signature Missing - Onboarding

SAP Knowledge Base Article - Public

2633075 - I9 US Form, Manager Signature Missing - Onboarding


  •  Hiring Manager/Corporate Representative signature is missing in the I9 form of candidate.


  •  SAP SuccessFactors Onboarding

Reproducing the Issue

  • Open the I9 form document of the candidate and see attached document for the steps.


  • In the I9 panel of Orientation Step, Hiring Manager/Corporate Representative answered 'No' to the question 'Does the employee have the proof of eligibility document(s) with him or her today?'. This will result in I9 Section 2 no manager signature.


  • After finishing the Orientation Step and activity, I9 3 Business Days process will automatically run.
  • Employee will need to verify him/herserlf to the hiring manager/corporate representative via  I9 3 Business Days process.


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SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors Onboarding 1802