SAP Knowledge Base Article - Public

2632978 - User sees only one instance of the item when it is assigned via two different curricula

Symptom

User sees only one instance of the item when it is assigned via two different curricula

Environment

SAP SUCCESSFACTORS LEARNING (LMS)

Reproducing the Issue

  1. LMS Admin
  2. Learning
  3. Items
  4. Click on "Add" and create a new Item
  5. Now go to Curricula tab and create two curricula
  6. Associate newly created item with new created two curricula (LMS Admin->Learning->Curricula->Search and Edit curriculum ID->Click on Content tab in the "Related Area"->Edit->Click on Contents drop down and click on Item hyper link)
  7. Assign one by one curriculum to the user (LMS Admin->Learning->Curricula->Search and Edit curriculum ID->Click on "Assign" hyper link in the "Action" area and follow the steps).

 

Resolution

This is expected behavior. Admin can see the same Item multiple times on the User detail page (LMS Admin->Users->Users->Search and Edit User ID->Assigned Items) but user sees only one Item which is from the initial Curriculum.

Please note: If user has self assigned Curriculum and also admin has assigned another Curriculum, User sees the Item that is a part of admin assigned Curriculum. Admin assigned Item/Curriculum takes precedence here.

Keywords

Curriculum, Curricula, Self assigned curriculum, Same item in multiple curricula, Item, Same Item in multiple curricula , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions