2632648 - Application Error When Submitting an LOA Return to Work

SAP Knowledge Base Article - Public

2632648 - Application Error When Submitting an LOA Return to Work

Symptom

When submitting a Leave of Absence or Return to Work requests via Time Off, in the Production environment, we are receiving an application error. Please see attached the screenshots of the error. The Time-Off module was working without any issues before this past weekend, so we believe this is a Release related issue. Please help us resolve this issue as we are currently unable to process LOA and RTW in the system.

Environment

SuccessFactors

Employee Central 2.0

Time Off

Reproducing the Issue

• Look up an employee -  • Navigate to Time Off – Leave of Absence page. • Click on Administer Time • Click on Add New Absence • Select a Leave of Absence Time Type and enter the necessary dates • When clicking 'Submit', we receive an application error.

Cause

The instance has a picklist where the value is of different data type then expected.

Resolution

Please maintain correct data type value for that picklist or remove the picklist.

Keywords

Application Error When Submitting an LOA Return to Work. Leave of absence submit error, 5919d74a4f25d5ce5e8a42278e8083eb625d3538 , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1802