SAP Knowledge Base Article - Public

2632150 - Notification - One or More Items in Shopping Cart Canceled by Buyer

Symptom

System creates a notification for the shopping cart which has been already submitted

Environment

1802

Reproducing the Issue

  1. Go to the Home work center
  2. Go to the Work view & select Inbox sub view
  3. You can see a notification for the relevant shopping cart

Cause

The notification is raised, because one or more shopping cart items were canceled by the responsible buyer. The notification informs the creator of the shopping cart that the buyer canceled the assigned purchase request items.

Note: The default priority of this type of notification is medium but can be configured. The notification is canceled automatically by the system after 30 days.

Resolution

The notification is relevant to the creator of the shopping cart. The creator of the shopping cart receives this notification in the Inbox subview of the Work view of the Home work center. Shopping cart creator can contact buyer responsible to know more details regarding cancelation. To complete the notification and remove it from the work list, user can follow the below steps;

  1. Go to the Home work center
  2. Go to the Work view & select Inbox sub view
  3. Select the relevant notification
  4. Select Actions & acknowledge the notification

Keywords

One or More Items in Shopping Cart Canceled by Buyer , KBA , shopping cart canceled by buyer , notification - one or more items in shop , AP-REQ-IR , Internal Request , Problem

Product

SAP BUSINESS BYDESIGN 1802 ; SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1805