2631983 - Balance deducted from wrong time account

SAP Knowledge Base Article - Public

2631983 - Balance deducted from wrong time account

Symptom

The user has 11 days leave balance in old 2016 time account.

On Mar 30, 2017 user applied leave for four days(Apr 13, 2017  to Apr 19, 2017).

After deduction he has 7 days leave balance in 2016 account.

On Apr 23, 2017 user applied leave for 5 days(May 3, 2017 to May 9, 2017).

After deduction the leave balance is 2 days. On May 23, 2017 user applied leave for 4 days(01-Jun to 6-Jun),

2 days leave deducted 2016 account and remaining 2 days deducted 2017 account.

Later, on May 28, 2017 user canceled the leave applied for 5 days(May 3, 2017 to May 9, 2017), and these leaves posted back to 2016 account.

Now, when user applied for leave from Jun 01 to Jun 06, user don't have sufficient leave balance in 2016 account hence leave deducted from 2017 as well.

Days off with error: 1-2/6/2017 – Should have been deducted from the "old" account at the time: VACATION 2016 but deducted wrongly from the 2017 account.

Environment

 SuccessFactors

Employee Central 2.0

Time Off

Resolution

The leaves are allocated starting from the end date (reverse order) hence old 2016 time account balance got allocated to the end dates 6th and 5th June 2017, and 1st and 2nd June 2017 were allocated with 2017 time account balance.

The leave when canceled with get posted back to the origin time account, irrespective of the 'posting order in time account type' or 'time account type sequence' added in time type.

Keywords

canceled leave add balance to new time account, canceled leave adds balance to the old time account, time off, cancellation allocation. , KBA , canceled leave adds balance , balance deducted from wrong time account , time off , posting order , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1802