Instructor was deleted, can the user be reincarnated
- SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
An Instructor is deleted, when the administrator goes to use the same instructor again they receive an error similar or the same as
'The User ID does not exist but an old record exist for this User ID. This means that this User existed at some point and has been deleted. You may not re-use this User ID for a new User'
The instructor was deleted and cannot be reused
Users can be reincarnted but instructors cannot.
Instructors cannot be recovered via the UI. You can either create a new account or reach out to SAP Professional Services to check the possibility of restoring a Instructor.
reincarnate, reuse, delete, instructors , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem